#JAMF PUSH NOTIFICATION CERTIFICATE SERIAL NUMBER#
#JAMF PUSH NOTIFICATION CERTIFICATE SERIAL#

#JAMF PUSH NOTIFICATION CERTIFICATE SERIAL#

Amazing experience compared to the process 3 years ago (the last time I had to do one of these '11th-hour-crisis').įor anyone else who might stumble across this discussion, and is looking for possible answers with with Apple IDs and APNs:Īpple Support will require the current MDM certificate Identifier and Serial number. Create an Apple Push Notification service (APNs) certificate. In the end, Apple Support were able to move the APNs portal access (from lost Apple ID) to another corporate Apple ID in about 3 hours. In my scenario, there were only a small number of macOS device and no iOS devices we could have remote connected and undertaken a manual re-enrol for each device but would have been very disruptive for end users due to the number of policies in play. Hayden Jamf Support was super helpful with insight and guidance. I encountered the same problem with a customer earlier this week - a lost Apple ID for Apples APNS portal. With our current setup, this would be almost impossible to do for every user.Īgree with Ben - rgreenjr724, well worth contacting Jamf Support to see what magic they can do. So far, the only thing that's worked is to run sudo jamf removeFramework, followed by sudo rm /var/db/.AppleSetupDone, and then rebooting, creating a fake user, going through the enrollment again, then deleting the fake user. I've also tried sudo jamf mdm and sudo jamf manage. I've tried sudo jamf removeMDMprofile and nothing happened. Is there a simple way to update the existing mdm profile on the computers to use the new apn cert? Or a simple way to re-enroll the computers in the background? We are completely remote, and setting up time with each employee to do this will be incredibly difficult.

Unfortunately, the team that would have created the original is no longer with the company, and we were forced to use a new Apple ID and create a new cert. After I upload the MDM license it asks if I want to overwrite the existing certificate.

#JAMF PUSH NOTIFICATION CERTIFICATE SERIAL NUMBER#

It looks like my serial number for the MDM is different then what is in JAMF Pro. Tried to go through the process several times with no luck. We had our APN certificate expire in our Jamf Cloud instance, and we were unable to renew it because we couldn't figure out what Apple ID was used to create it. I forgot to renew my push certificate last Friday.

Jamf push notification certificate